We had a wonderful stay at the woodlands Lodge. We were greeted warmly and staff could not do enough to make our stay comfortable. We had a very spacious, comfortable room which was pleasantly warm, despite the freezing external temperature. The food at breakfast and supper was delicious with a wide choice. We are looking forward to a return visit.
Beautiful clean hotel, games room is amazing, just to sit and play board games rather than sit in your room was a treat. Genuinely lovely staff, all cheerful and helpful. They let me bring a birthday cake for my partner and I’d forgotten candles so they put some on and brought it out on a slate with Happy Birthday iced in chocolate, it was lovely and he was so surprised. I cannot recommend this hotel highly enough.
We have had another amazing stay at Woodlands, the staff are (as always) attentive and polite, nothing is too much trouble. The food is outstanding (as always), served in a timely manner and absolutely delicious. We love the fact that we can eat in the lounge with our dog and he isn't excluded from the hotel experience. We are looking forward to returning for another stay next April for our wedding anniversary, hopefully in one of our favorite rooms downstairs this time. Many thanks to all of the wonderful staff at Woodlands!!!
I can't praise the staff enough! They went over and above to help us, many thanks to the chef on Saturday!! They were courteous, polite, and willing to help. Excellent customer service! The hotel itself is very clean, the food was lovely and well presented, also reasonably priced, more like pub prices than hotel price and the New Forest is a beautiful place to visit.
We enjoyed a great meal here and made a return visit, this time staying overnight and opting for breakfast. The food was wonderful on both occasions, well put together and portion sizes were sensible, leaving you comfortably full. Our family room was spacious and had all we needed. Sadly the bed was dreadful. It offered little support, resulting in a poor night's sleep and leaving us both in pain. We shared our feedback weeks ago and have had no reply to date. We would highly recommend the food and credit to the staff who are very friendly, it's a great shame about the bed. Edit: Feedback emailed to Woodlands 12 Sept, over four weeks ago.
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Woodlands, Southampton, SO40