Disgusting service. booking made 3 weeks in advance for 7 of us for birthday dinner. arrived to be told barely nothing on the menu available. they admitted they should of rung us earlier. we were then left to decide if we wanted to stay. As we left my partner was laughed at by a member of staff because he said thanks for nothing. very rude young staff. if you book people in you need to have enough food to feed them.
Popped in here on a Saturday afternoon. Very warm welcome from behind the bar. Plenty of parking. Beer selection was not amazing but well kept cask beer. Good mix of locals who are welcoming to newcomers. Came back for one of the band nights, which was good fun.
We booked the Festive menu for Sunday lunch. Our party of six was reduced to four but we were quickly accommodated with a smaller table shortly after arrival. We were seated in the annex upstairs. Immediately there seemed to be a lack of communication as our server was unaware of the menu we had chosen and the drinks that accompanied it. The starters arrived reasonably promptly and were okay. The festive menu price allowed for main menu items to be chosen without supplements. When asked for our choice of mains we were told that the steak option was not available. This was the premier option which came with a £7.50 supplement if not choosing the premier package. The alternative options arrived which had to be returned as the pork belly was not cooked properly and nor did it match the description set out in the menu. The server agreed to offer alternative options but we were then told "no salmon". The turkey dinner replacement arrived within the 10 minutes promised but was poor. There was no front of service personnel available throughout the service. Even after letting the server know we wouldn't be staying for deserts our plates remained uncollected for at least 15 minutes whilst what personnel was around wandered around other tables aimlessly and with any sense of urgency or customer service knowhow. We were given a suitable reduction to our bill but left knowing that the management do not care about the quality of the food that they put out. We were not provided with any apology. Poorly run lunch service, maybe the pub is attempting too much trying to deliver a menu they simply do not have the capacity for. Avoid.
Sunday night Open Mic night experience was very good. A good range of musicians attended and some great talent on display. Friendly bar and cozy but not inhibiting pub. Parking was the only downside as it's quite a walk from any legal parking spots and the parking spaces alongside are quickly filled. Definitely worth a trip if you like local music.
Very busy in the garden you need to book in advance for a weekend table. As friendly and hospitable as ever under trying circumstances.
Sorry, we don't have any current events or offers for this pub.
Sorry, we don't have any current news or jobs for this pub.
Sorry, we don't have any menus listed at the moment.
Maidstone, Kent, ME16