Heverlee 0623
Heverlee 0623

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Pub reviews

Reviews

4.1/5

Paul

5 months ago

I can't speak to the rooms but the Sunday Roast was reasonably priced and absolutely fantastic - legitimately delicious, especially the potatoes. Oh, but avoid the orange juice under an circumstances.

Anne H

5 months ago

Stayed for 2 nights, was sharing a room in the Courtyard with a friend. The bedroom was basic but the bathroom was dreadful, loo seat not on properly, dirt on shower, tiles, broken hot tap which was extremely difficult to turn off. The floor felt dirty. We complained and got refund for one night. The food was very good and plentiful the chef and the bar staff (men) were very friendly . Most of the staff were very nice. The lady checking us in wasn't friendly at all. She needs to learn to smile. I have never known a hotel which made you pay for your room before you got the key and saw the room. The room wasn't cleaned whilst we were there. We wouldn't stay in this hotel again.

Alistair Deacon

7 months ago

The room we stayed in was in poor condition. Furniture was old and dated. The bathroom had mould and fixtures needed updating. The room smelled damp. There is a lot of noise from the bar until late. We stayed only one night, but we wouldn't want to stay another. The staff were friendly and the location was good. Breakfast was a cooked breakfast, but there was not much other choice The rooms and bathrooms need updating.

Tony Baxter

9 months ago

If you want a quiet and restful stay. Do not stay here. Although it is advertised as a hotel, It isn't really a hotel, it's an Inn/pub that has lots of rooms. Unfortunately the focus of the owners is on functions and entertainment. Functions can go on up to 12 midnight. If you happen to be in any of the rooms above the function rooms, your not going to get to sleep until 1am and even if your lucky enough to be in one of the cottage rooms in the car park, you still have the noise element of the functionsand the customers leaving. The rooms are dated and basic at best, though cleaned every day. The service is on the whole okay, until you have a complaint, this establishment is not very good at taking any criticism that might mean they have to do something. customer satisfaction of those staying here is not high on the owners agenda. I paid for three nights, it was so bad I left after 2. I wish I had read all the reviews and not just the last 10 reviews. On a positive note the restaurant is worth a visit as they have a good chef, though like many places in Cornwall you have to wait a while for your food, but it is worth the wait. You don't have to stay there to use the restaurant.

greg

9 months ago

Stayed one night, room was very clean if a tad dated. Staff were very polite and attentive. We had a fantastic full English breakfast. Excellent bacon. The pub downstairs was quite lively with a great atmosphere and friendly locals. Very reasonably priced drinks. All in all a lovely stay and would definitely recommend.

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Heverlee 0623
Heverlee 0623