If I could rate this a zero I would. Worst experience of my life. When I arrived no heating and no running hot water. Owner told me it would be fixed. 3 hours later mid winter still no heating. Owner refused to give me any form of heating & when asked how I was meant to wash hands after toilet owner laughed at me. Didn’t fancy catching hypothermia so asked owner for refund at which point he refused and became so aggressive and confrontational that as an older woman I felt unsafe and frightened so had no option but to leave. DO NOT STAY HERE
DO NOT STAY HERE!!!! rooms were filthy with bed bugs. Host was always asking where we were. Didnt even stay there felt so unsafe. A park bench is cleaner and safer.
DO NOT book this hotel! I give it a zero rating. Dirty bed sheets & mattress - hair & dirt. Filthy bathroom with hair from previous guest in shower & sink & used shampoo bottle in shower not removed. Musty/mouldy smell throughout hotel. Water damage in ceiling & paint peeling. Expedia should not even list this hotel. Booked hotel for two nights & luckily there was a B&B that had a cancelation, which we stayed at instead. Asked for a refund next day through Expedia, but owner refused. Did not stay in Waverley Hotel but forgot shoes in hotel. Went to retrieve shoes next day & owner held us hostage in hotel room demanding his key back even though he did not refund our money. Owner blocked hotel door with his body & when my sister & I tried to open door, owner pulled it shut & didn't allow us to leave. Was very scary for two Senior women! Finally got hold of Expedia in hotel room & owner let us leave, plus Expedia gave us a refund for one night only. DO NOT stay here - even if no where else to book!
The house owner was very nice and polite but this hotel was an absolute disaster, the beds are as old as the hotel and for £70 you have no breakfast and one shower per floor which was dirty and just plain disgusting. The room was just disgusting, the beds had stains on them and the doors look like they were demolished. I will never go to this hotel again, I prefer to sleep in the parking lot.
the owner is very nice. but the room was dirty, expensive, no private shower and no breakfast. unfortunately we urgently needed a place to stay for the night. never again will I visit this ungodly place. the whole body itches after sleeping in this bed. prefer to give zero stars. stay away from this hotel
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