I attended a Sunday lunch for my cousin's birthday and the staff were very accommodating, bringing extra roast potatoes, Yorkshire puddings and gravy. I had the lamb shank and the sticky toffee sponge, both of which were absolutely fantastic. As an aside, we learnt from the manager/owner towards the end of our meal that a table of 20 was due at the same time as our table of nine. That large booking never turned up nor did they have the courtesy to cancel, which is absolutely outrageous. Not only were extra staff on shift to deal with what the pub obviously expected to be a busy afternoon, the manager/owner also ended up turning away a table of 10 in expectation of not being able to accommodate them, if the table of 20 turned up. Given the state of the hospitality industry and pubs in particular, it is completely unacceptable for would-be customers to behave like this.
Absolutely excellent afternoon tea with great attention paid to allergies. Beautifully presented and obviously freshly made. Great to have wraps as well as sandwiches. Very friendly, happy staff (thank you, Jay) and really good value for money.
Pleasant enough surroundings and staff, food lacking though. Sunday roast served Luke warm, grey beef and roast potatoes like bullets. I couldn't be bothered to go and complain before then end, and maybe I've just come to expect poor quality pub food! I did mention it after though, and was just told, 'sorry about that'. No effort to make amends or keep our custom.
What a friendly little pub. We sat outside in the covered part of the garden which is very well laid. Even a dog feeding station which i thought was a great idea, water, bowls and biscuits for our furry friends. Well impressed and will certainly be back. Photos to follow
Paul has taken over the pub a couple of weeks ago and I am rewriting my review because there has been an amazing positive change. Been there before and after. Our lastest experience, today, has been incredible. Perfectly cooked steaks and cold beer, such a lovely meal, amazing service. We had a real good time there. I have deleted my previous review because after reading it, Paul responded kindly inviting us back promising a totally different experience after changing the chef. And he meant it! On the 'before' experience, my partner and I ordered steaks and they were inedible. Today we ordered the very same dish and the food was amazing, every single item. Thanks so much Paul, you've just gotten very happy new clients! Food cooked to perfection.
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Ashtead, Surrey, KT21