Heverlee 0623
Heverlee 0623

About us

Situated in the heart of the city centre, Yates offers something for everyone.

Whether you're looking for a quick hot drink and a muffin on your way to work, a quiet bite to eat whilst shopping, on your lunch break, in between lectures, just finished in the office or out for a full blow night out.... we have something for you!

Great value food offers during the day and a lively atmosphere in the evening with DJ's Four nights a week Tuesday Thursday Friday Saturday. We offer full sky sports & BT sports packages, with 3 big screens and 7 large plasma screens We cater for all parties, VIP booths, reserved areas, meetings/conferences- please make a booking enquiry to find out more info.

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Facilities

Beer gardenCocktail barDisabled facilitiesFamily friendlyFoodFunction roomReal aleSmoking areaWiFi freeCricketFootballRugbyTerrestrial TVBest Bar NoneCask Marque

Pub reviews

Reviews

Stefan H

2 months ago

Last time I went, this happened: I went to Yates a couple of weeks ago - it took about 15 minutes to place an order as the price was showing as different to what was on the menu, so the manager had to come and try to sort it. The food then took over half an hour to arrive; when it did finally arrive, I had to call the member of staff back over as the food order was wrong (they’d given me the wrong burger!) so they made me a fresh one - this arrived about 40 minutes after ordering, having been in there for an hour by this point. Then after finishing my dinner a mouse ran across the floor not 4 foot away from where I had just eaten… Not much was given by way of apology either, just a “oh sorry about that!”. 100% wish I’d gone elsewhere that night. This time I went: had a voucher for some free drinks. They tried the voucher and it didn’t work; the barman said “we’ll do them anyway” so proceeded to make them. The voucher then didn’t work still so another barmaid came and said “oh actually we have to charge you for them.” And tried to change me £31 off the back of it. Despite me having a perfectly valid birthday voucher. I asked to speak to the manager, explained the situation, and was met with bluntness and rudeness, disregarding previous experiences and disregarding the issue I was now faced with. Why email an offer if the offer doesn’t work? Especially after my past experience. 1* review, will avoid like the plague (oh the irony given the vermin problem) and will be writing to the general/area manager as this experience is utterly unacceptable. 0* customer service. Having worked in hospitality for many years I could not imagine putting the customers through what they do here. Will also be reporting to council for mouse problem.

Helen Wingrave

2 months ago

The music was SO LOUD, it hurt my ears. I sat with my fingers in my ears and could still hear every lyric of each song, everything being said to me and around me. We cam in so my partner could watch the darts. I had an awful time because the music was so loud. No complaints about the service or the products. Very nice staff and my drink was nice. But the volume of the music dominated my visit

Shera Ejeh

3 months ago

Not too bad pub food. Some were great others not so good. Will definitely recommend the katsu chicken. Didn't have any alcohol so can't say much about the bar.

Emma Large

3 months ago

Wouldn't even give them a one if I could. Booked a table for 7. I understand 7pm will be busy but it was ridiculous. No organization at all, was told to go upstairs to tell them I was here , queued 10 minutes after telling the bar staff I was next after several push in's to be told to go back down stairs and battle the crowd. Then was told to go back up stairs!!! No one had a clue! They should not be allowed to do food booking when they have a disco on . It's ridiculous!! Never experienced anything like it.

Chris Cliff

8 months ago

*Excellent customer service from Nick who resolved a minor issue Food was decent, fish was big and nice quality Staff were friendly and working really hard. Took a while to clear dirty plates but it was really busy! Quite noisy but had a good vibe and there was TVs with sports on as well as music 🎵 Table service was really good, we ordered drinks and despite it being busy they came quickly!

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Opening Times

Mon09:00 – 00:00
Tue09:00 – 00:00
Wed09:00 – 00:00
Thur09:00 – 02:00
Fri09:00 – 02:00
Sat09:00 – 03:00
Sun10:00 – 23:00
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Heverlee 0623
Heverlee 0623