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Awful experience at the Salt Cellar on Sunday evening. Horrendous management. Me and my friends used to love going to the Salt Cellar most weeks where Donna was so welcoming. The new manager made some sarcastic, passive aggressive remarks that we hadn't ordered drinks right away, as we were waiting for friends to arrive. He then made other unpleasant comments. When challenging this, he wouldn't listen and said he's used to dealing with youth who will go out and do drugs. That's fair enough, but I am 29 and a working professional.... I would prefer to drink at a pub where we aren't made to feel like we're commiting a crime or judged for no valid reason.
We really didn't appreciate the unfriendly manner in which we were given the hurry up to leave last night by the new landlady/manager. If you're not going to give customers time to enjoy a pint after calling last orders, you might point this out when you serve them, rather than forcing them to gulp it down while telling them you're closing 'NOW'. That's not what we were used to at this pub. Also, a smile and thank you wouldn't go amiss, if you want to retain your customers. If you're going to sour the atmosphere like this at the end of the evening, it's a bad impression to leave with and we'll take our custom elsewhere. What a sad contrast to the warm and friendly Donna, she is badly missed.
I used to go here a couple of times per week with a variety of friends to drink and play card games. The place has recently been bought out and the new owner treated us horrifically. I've never seen a manager of any establishment be so hostile towards customers anywhere. We all left after finishing that round of drinks and everyone expressed that the new owner made us feel uncomfortable. If you care for my advice, buy drinks elsewhere, there are plenty of great pubs in the area: Sadly, the Salt Cellar is no longer one of them.
Fantastic choice of real ales - six or so on my visit. Great service too in this simple no-frills, traditional boozer.
Lovely traditional interior including the long term friendly regular at the bar. Very accommodating and helpful staff. Varied selection of ale and gin.
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Shipley, West Yorkshire, BD18