Arrived to stay in so called apartment, I wasn’t expecting much anyway but when we checked in all of us where left in shock! Never mind old and basic-that is acceptable, but dirty and unsafe No! At least two out of six beds had dirty bedding, stained pillows and ripped bed bases, felt like someone brought them off the street! Piles of dust on the shelves, skirtings and wardrobes. Kitchen was filthy, broken cabinets, dirt and rot inside them, you could go on and on! Definitely avoid, if I can upload the pictures you’d be left in shock!
The room does not match the pictures they show online,we got a dungeon with a skylight window we could not open. No internet, TV didn't work,no room cleaning,and loud people in the bar making noise till 2/3 p.m. Better to get a tent and enjoy Brecon Beacons.
This is without a doubt the WORST hotel I have ever stayed in, from the second me and my heavily pregnant partner stepped through the door there was problem after problem after problem. .We pre booked a room with a double bed and a single on the side, apon arrival we where sent to a twin single, when aproached about the mistake we where informed it was the only free room in the hotel despite us prebooking. .After settling into our rooms we became hungry and asked if we could see a menu, we where then informed the kitchen was and would remain closed all weekend, there was also a hot water urn in the corridoor that was not turned on or refilled during our stay so hot drinks where imposible to have as well. .After 10:30pm we recieved 3 seperated calls on our door from hotel staff informing us that we had been placed in the wrong room and we had to move rooms and would be charged an extra £30 on top, we packed ready to move rooms when we told we could stay in our room but would still incure the extra charge regardless, they also informed us they had completely lost our information and booking detailed before we had even arrived, admitidly complimentry drinks where offered but by this time stress and upset levels where too high and as my partner is quite obviously in late pregnancy would not benifit from this rather small gesture. The next morning we where offered another room but only 5 minutes before we left the hotel for the whole day due to a wedding and simply didn't have time to transfere so had no choice but to remain in the room we where in. .We return to our room at 8pm to get some quiet rest due to expecting baby and a long journey the next day, withing an hour of being in our room excessivly loud music starts blaring through the floor. I go downstairs to enquire and find there is both and incredibly loud disco DIRECTLY BELOW the rooms AND a live band in the next room, I ask at the desk to speak to the manager and I get directed to everybody EXCEPT the manager! All who are completely unsympothetic, uncaring and complete jobsworths at the very best and inform us it is advertised on the website, we chexked the site, It's not advertised even slightly. when I explain about the noise and the effect its having on myseld and my partner they coldly respond with. "Theres nothing we can do about the music, expect it to go on till at least 1am and if your partner has any problems im sure theres a hospital near by" within and hour of this conversation which is now nearly 11pm at night we have had enough and inform the staff we cant deal with it anymore and are leaving to which we got no responce. Just a cold stare. To which we took the 200 mile journey home in preference to staying another second. Other honourable mentions. .hot water in the showers did not work .bugs found in room .Stairs on landing damged and unstable .damp and moult througout the whole building internally and externally. .whole place stunk of stale beer and mould .beds not properly made and rooms not cleaned during the day. All in all a horrible experience and I urge anybody who is considoring staying here to keep away and find somewhere else. We only stayed one night out of the planned two and I'm surprised we stayed that long.
Had a night in the red lion and I was man handled out by the door staff, a drunken man went for me and I defended myself by hitting out. The man wasn't man handled out only me. When i spoke to the manager, he was nothing buy rude to me.. This place is very dirty, carpets stinking, glasses are dirty and the toilets are falling apart. Wouldn't recommend this place to a homeless person never mind anyone else
Booked a room there whilst staying around Tredegar for a friends event. Never used the room (we crashed at theirs in the end), but the pub was nice; good beer, denizens and band, replete with friendly staff. We had gone there to collect my stuff, but decided to stay for a few drinks before heading, i.e. until close :) As for the brief moment with the room, it was basic but cheap, clean and had everything we would need (including a sizable shower). Moreover, they were quite flexible with key return, given that we had to walk it back the next morning.
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Tredegar, Gwent, NP22