Room had a huge damp patch which we were only told about on booking in, the pillows were damp and the room was dirty. On check out we explained all this and asked for management to call us. We have been repeatedly ignored and now there are new owners who refuse to speak to us regarding compensation for the horrendous stay.
Beware they will cancel your booking. I booked a room a couple of months ago to stay on Saturday 26th of August payment was took out and now have cancelled the room saying a cancellation request was sent on 1st of August. Complete lies
Can't fault this hotel, rooms lovely, clean and tidy, central location and right next to the train station (V quiet trains!). Hotel was recently bought after the pandemic (Like many out there) so no restaurant or bar - there is a Weatherspoons in walking distance so it's no issue at all Darren the owner is very accommodating and friendly, I will certainly stay again if I am in this town :-)
This hotel is in a great location and the owners are very hospitable. The rooms are clean and tidy and the breakfast was served in a beautiful victorian room. Hopefully, the continued investment will bring this hotel back to its former glory.
Great hotel. Nothing too much trouble. Great location in the town. Opposite the station and although our room overlooked the station the noise didn’t keep us awake at all. Great continental breakfast. Parking outside or in the train station car park. Would thoroughly recommend. Great value for money as well. Rooms very big indeed (our group had three rooms in total).
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