Discover the famous flavour of freshly prepared food, chargrilled to perfection at our Quay House steak restaurant! Experience our famous hospitality and prime steaks
Discover the famous flavour of freshly prepared food, chargrilled to perfection at our Quay House steak restaurant! Experience our famous hospitality and prime steaks
With this below average level of food and service, it won't last long with places like 11Central opening in Salford Quays. Not only was this the worst roast I've ever paid for (small portions, poor cuts of meat, overcooked veg), the customer service was abysmal. Eva, if this isn't the job for you, leave and let someone else have a crack. Eva clearly did not want to be there; didn't say hello, made no eye contact when speaking, no apology for food not available, didn't check if food was okay, didn't bring the bill when asked (we waited ten minutes then had to stand at the bar in our coats), didn't apply a discount code we'd asked for. Eva was clearly not having a good night, but when working in customer service it's all about fake it until you make it. If you're looking for a place with good service, tasty food and decent beer, go to 11Central, Kargo, CraftBrew, Lime bar - literally anywhere but here.
We were directed to go " next door" to the Beefeater for our breakfast which was served up the (many) stairs, no lift but dining area very pleasant with view across the river Breakfast self service for fresh fruit salad croissants cereals yoghurt fresh fruit etc plus tea coffee and orange juice. There was table service for cooked breakfast, to order -- all very good and service excellent + well set up for the day ahead !!
We went for a meal the mixed grill was very tasty, my husband got a steak, we enjoyed our food the sirloin Steak was tender and juicy cooked medium rare. The waitress gave us plenty of time to decide what we wanted. We will be going back in the new year.
Restaurant, I cannot fault! Every member of staff are very friendly and helpful and are able to accommodate extra requests (we had our son join us for breakfast). Food was delicious and perfect portion size. However, the bar area was a total let down. The first night the sole barman rang last orders before 10.30pm. On the 2nd night, a Saturday, after spending all day shopping and visiting the Christmas markets we were greeted at the bar by being told "we've rang last orders so this will be your last drink"! This was, again, before 10.30pm! We felt, both nights as though we were keeping them from something more important! By 10.45pm all the beer valves had been removed and were being soaked, the tills had been cashed up and those of us in the bar were left unhappy! My husband and I are in the industry and we're absolutely baffled and appalled! Unacceptable!
Went in for a meal today was greeted by the manager a young girl with glasses who was nothing but friendly and welcoming. Was then served by Eva who was friendly and attentive. Food was good service by both was amazing will definitely be back
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Opening Times
| Mon | 12:00 – 23:00 |
| Tue | 12:00 – 23:00 |
| Wed | 12:00 – 23:00 |
| Thur | 12:00 – 23:00 |
| Fri | 12:00 – 23:00 |
| Sat | 12:00 – 23:00 |
| Sun | 12:00 – 22:30 |
Sorry, we don't have any menus listed at the moment.
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