Used the Toby app to book a table for tonight - really quick and easy to do and got confirmation/reminders. Food tonight was great - freshly prepared and lots of choice. Our waitress was Jess - she was really helpful and made sure that everything was ok without being intrusive. Duran was working on the carvery - again, great friendly service. Thank you Team Plough for making a wet, dismal night so much better!
Great helpful, polite staff. Food i found wasn't very warm also quite dried up. Nice and atmosphere. All round a great pub but they could do a lot better with the food....
Breakfast with Santa - very disappointing - the process wasn't communicated well. Hence by the time we had waited for items to be replenished on the servery we were then told that Santa was leaving in 5 minutes so all food went cold as we had to then queue for Santa along with approximately 20 other families. The servery was then closed so we couldn't go and get more breakfast. Why couldn't they have said when we arrived the cut off times for both Santa and breakfast. Left feeling very deflated as our previous experiences of breakfast with Santa at Toby on Festival Park in Stoke was much better organised and enjoyable
What a way to ruin festive build up for 6 children! Despite our family been booked in for over a month to have breakfast with Santa. We have now had added expense taking all the children else where for a santa experience at last minute… We arrived to a very poor showing on the breakfast counter. No where near enough food for the kids let alone the full part of 11.. The website offered slots up-to 11am considering we booked a month in advance there should have been ample food avail to cater for those attending especially when the place was very quiet compared to previous visits. The wet lettuce of a manager offered to refund the adults meals which was something but his responses to our frustrations were more than laughable when face with our three parties and a couple of others who joined in our disappointment.
On here on holiday and ate here twice this week. We had such a lovely time, both times. Food was amazing, service above and beyond especially from Lucy (I think I looked at name badge correctly 😁). Would definitely recommend and when we visit Alton towers again we will definitely be back!! Sticky toffee pudding was 😋
Sorry, we don't have any current events or offers for this pub.
Sorry, we don't have any current news or jobs for this pub.
Sorry, we don't have any menus listed at the moment.
Endon, Stoke-on-Trent, ST9