Heverlee 0623
Heverlee 0623

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Pub reviews

Reviews

3.8/5

Jamie Head

2 months ago

What a SHOCKING PLACE!! Waited over an hour and 20 minutes for food that I wouldn't even feed to my dog. The steak my partner has was unacceptable and all the manager could say well we can't make you a new one as too busy do you want a bowl of chips instead. Sorry how dare you. Robin the manager here did not want to help with the situation. Just insulting us offering a bowl of chips. We paid for the meal deals at £24.99 each and there was 6 of us. So not a cheap sitting. I can't believe how disgusting the manager was to us. Telling us he shouldn't be on the shop floor because he's a manager. Then calling us liar's because the food was freezing cold in the middle. Then telling us there was nothing wrong with the food and it was warm. Hats of to the ladies that were serving the food and drinks. They have to deal with all the bad press while the manager is hiding. They were polite and could understand the situation. I stay in a lot of premier inns and I've never once had this issue before. Robin needs a lot of retraining, infact he needs sacking! Who let's this person be a manager needs sacking as well! Again the bar staff and waitresses were spot on and very understanding and they do know how to do there jobs.

Dave Jones

2 months ago

Last minute, we went for lunch today did not book did not have to wait for a table. Robin showed us the table, a very pleasant and friendly guy asked us about if we had any allergies which one of did. Drinks arrived fast Matt served us. His service still are amazing as the kids where bring naughty. Could not fault tht food or service. Definitely recommend 10/10.

Hannah Wild

3 months ago

This is a lovely restaurant that's well decorated and has a lovely feeling to it. Our waitress was friendly and very helpful. There's a good choice on the menu with all of the traditional pub classics. There is plenty of choice for vegetarians and vegans. Our food came fairly quickly and was well cooked, I had the Green Thai curry. I added the fake chicken but wouldn't bother again. It was a bit dry and would have been nicer without it. The prices are about average for most places in the area.

Richard Merrick

6 months ago

Stayed in the Premier Inn next door first night everything was fine apart from no one coming to ask if i wanted anything after they had cleaned the plates, wanted the bill so ended up going to the bar. Second night again food was fine although slow to come out. Starter came and then about 2 minutes later brought my main out so had to take it away.

Daniel Thomas

2 years ago

I stayed in the Premier Inn next door and used the meal vouchers. The food was always hot and we got served promptly. Breakfast was fantastic, really set you up for the day. Having a hot meal at the end of each days activities was nice. Booking a table was easy too. Probably best to do this each morning.

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Heverlee 0623
Heverlee 0623