Heverlee 0623
Heverlee 0623

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Pub reviews

Reviews

4.2/5

Andrei Mustea

2 months ago

We had an amazing lunch, served by Bibi. She welcomed us with a smile. She was friendly and professional. The restaurant looked clean and cosy with warm ambience and vibrant decor. We would recommend Oscar's to our friends. Thank you.

Colin Wood

4 months ago

Place was fairly busy, so I guess you have to show a little leeway, but we came in and waited for what seemed like a lifetime before anyone even acknowledged our existence. We almost had to stand in front of one of the staff in order to get them to tell us if we could sit down. They then went to ask the lady behind the bar for her opinion of that. Eventually, they decided that we could sit at the table in the middle of the room, pulling two of the four free 4 seater tables together for our party of 5 people. We then sat for over 20 minutes without being asked or offered anything. Eventually, my wife got up and took 5 menus from the stack near the door, so we could at least be ready with our order when the waiting staff got around to seeing us. We placed our drinks order, which was subsequently messed up but later corrected, then we placed our food order, which again, took a long while to arrive, but to be fair to the chef, when the food arrived, we were pleasantly surprised. All of our food (about 3 or 4 different choices) were delicious, piping hot and very well presented. Absolutely full marks to the chef for producing such great food in a place where clearly everyone else just isn't in the right job. I travel a lot and eat in a very wide variety of establishments but it's not difficult to please me, I don't expect miracles. We had some German friends with us and I was actually embarrassed to show them that That level of customer service actually exists in the UK. Thank god the food was good, or I'd have been looking for a substantial discount on the bill. The place itself looks nice, I just hope whoever manages this place reads this and takes some action that will bring the customer service up to the level one could expect from a location in the centre of a City like York and that a chef such as they have deserves to serve his food.

Jay Steels

7 months ago

Great food, great service and great price. Not much more you could ask for?! Would happily come back again if I were to return!

Tony Jones

1 year ago

Herendous dining experience, certainly not dog friendly, possibly the worst experience you could get in a resteraunt. Having emailed to make sure they were dog friendly, called in the afternoon to to check it out, we turned up at 6pm as per our booking to be told our dog was not welcome. Don't say your dog friendly when your clearly not. Please avoid at all costs much better places in York.

Jason H

1 year ago

Went here on a Saturday at around 13.00. Wasn't overly busy. Got served by Frankie who was lovely... Food and service 10/10. I'll let the photos do the talking.... Total bill for three people, including 3 x mains, 3 x drinks 3 x desserts was £65.00. I thoroughly recommend the vegetarian chilli.

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Heverlee 0623
Heverlee 0623