Heverlee 0623
Heverlee 0623

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Pub reviews

Reviews

4.3/5

Lucy King

2 months ago

Mike is a legend but karaoke was awful. Song choices extremely limited and out of date and despite selecting English, the selection screen stayed in another language. Not user friendly at all and not worth £10pp. Drinks were good though.

L HC

2 months ago

Worst place in the world. Stupid little man in the bar who was really smelly and strange. You can’t even do karaoke, it’s all a lie. The machine was all in a different language: there were no actual karaoke songs on the machine. The staff were so rude it was a joke. Our drinks didn’t even have alcohol in them. It was funny because it was the strangest weirdest experience ever. DO NOT DO IT. So so weird omg so strange just avoid at all costs.

Sorcha Mc

3 months ago

Mike and Tanya were excellent, truly went above and beyond for my friends birthday. Kind, knowledge and accommodating cannot recommend those staff enough.

Cory Haynes

6 months ago

KEEP AWAY! Absolute awful place! Staff very rude. We got told a few different things by many different members of staff. The manager then came in after asking him for help with the awful machine that doesn’t work properly. With frustration we were all trying to talk to him at once and he started becoming rude because he don’t like that fact that we told him the machine wasn’t working and that his members of staff were telling us different things to what he was telling us. I then said to him that I’m not happy because we had been in the room for half an hour and we had sung one song. He said he would offer a part refund and walked out of the room to get security who was very nice to us and asked us politely to leave. He then repeated what the manager had said about giving us a part refund and I then explained to him again that we had been there for half an hour and only sung one song. I said that if we had been there for at least an hour I would have taken a part refund but not for half an hour and only singing one song. I then explained that I would only leave with a full refund as I thought that the place on a whole was a disgrace. After a while he managed to refund us the full amount and we left. Overall an absolute awful experience. Rude staff badly managed awful machine to use for kareoke.

Ailish Pottecary

6 months ago

Was super excited for our evening doing karaoke at bar 98 to celebrate 3 birthdays and a house purchase, the 11 of us arrived and we’re impressed by cocktails, we were waiting at the bar for sometime before a member of staff took us to our room and explained how the machine worked. Our two hour slot started when we got access to the room so delay was not a problem for us. We sang one Taylor swift song and then struggled to find any other songs we wanted to sing, we went and asked for assistance and we were told to connect it to YouTube, this came up in a different language and kept freezing. We went to get assistance again as we were concerned time was getting on and we weren’t able to find songs we wanted. The member of staff came in and told us we were shown how it works and we shouldn’t be using YouTube as it’s not connected, we explained we were shown by other staff member which he said was new and shouldn’t have told us to use it. A member of our group said it was a pi*s take that we couldn’t find anything we wanted to sing in English (none of us are bilingual) the member of staff got security and asked us to leave and made our friend wait outside and a full refund was issued. We are a happy group of fun people who don’t make a habit of causing problems /confrontation. I feel very disappointed with our experience, and think that unfortunately the song choices are a little to limited. For example We couldn’t find Bryan Adam’s summer of 69 or some other well known songs. The concept and venue is nice, it’s clean and drinks are good, the air con in the room is great too but the karaoke only works if you search artist initials and limited amount of songs for each artist if the artist is even on there. I feel if this was improved and staff were more helpful / less frustrated so easily with customers this would be a super great business.

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Heverlee 0623
Heverlee 0623