Heverlee 0623
Heverlee 0623

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Facilities

Beer gardenCar parkFamily friendlyFoodOutside areaReal aleWiFi freeCricketFootballTerrestrial TV

Pub reviews

Reviews

Daniel Fennon

4 months ago

Was in the area for Christmas shopping so dived in to get some breakfast. Nice atmosphere and was welcomed in by polite staff on the bar but that's where it took a turn. Ordered a breakfast with a pot of tea... £2.40 for a pot you can just about squeeze a cups worth out of. Shortly after it arrived I'd noticed the cup was quite grubby and hadn't been washed to a great incredibly well and then if that wasnt bad enough I peered into the milk jug only to find that it too was filthy and had bits floating in it. Peering into the pot it was absolutely disgusting and albeit slightly stained it clearly hadn't been washed in sometime as gently wiping my finger across it exposed the white surface. At this point the buyers remorse set in as we patiently waited on the food we had ordered. When it came out the bacon was burnt and the sausages undercooked, toast as hard bread left out for a week. It didn't get any better because while eating I crunched on what I thought was initially an egg shell, as I made a second chew I chipped my toothe in something really hard and brittle like hard plastic or glass. At that point I stopped and took my complaint to the duty manager. After a few short moments they arrived and guaranteed me that it wasn't glass and that it was the egg itself because it was cooked in such a way it forms a hard outer plastic type substance. I simply requested the money back for the food as peering into my partner's food hers was coated in mushrooms that were covered in dirt (she had the veggie breakfast). All in all it was a poor show and and the place is clearly lacking in the cleanliness department. As for the tooth, I'll reach out to Greene King because I'm not happy and the DMs assurances were I'll advised.

Daz “Harri” Harrison

5 months ago

I only give reviews on places I've had either a terrible or wonderful experience at. On this occasion the experience is one I'd rather forget! Ordered a full English breakfast and the only thing cooked properly was the baked beans. The bacon and sausage looked like it had been re-cooked from two days before. The fried egg didn't have an ounce of moisture left in it other than the oil served up with it on the plate. Honestly the worst breakfast I've had for a very long time. My partner had some small plates. Crispy chilli beef was like chewing on a lump of coal and the sweetcorn ribs had more spice on them than a whole bottle of schartz's 5 spice. Service was nothing more than someone brining food to us, had to collect our own cutlery from a sideboard and then go looking in another drawer for some napkins. I am eating a meal... I need utensils to eat it with. How can you not supply these either before or with the meal. Appauling service and experience. How nothing has improved at this establishment over the last 5 years is beyond me. Obviously Greene King as a company don't care about their reputation as an eatery in Stafford!

Joey Hehir

6 months ago

Nice little green king pub on the outskirts of Stafford town. A play area for the kids and plenty of parking. Star of the show here is the carvery which is very nicely prepared but they do offer a whole menu outside of the Carvery. There garlic bread starter is to die for and would recommend this to anyone

Ross Sargeant

7 months ago

I am someone who doesn't usually go for a carvary due to finding them massively underwhelming. How ever after visiting Stafford hospital me and my wife went here for a treat after. It was simply delicious. The atmosphere was alive and every customer seemed happy. There was a lady who was serving the meat who was the most friendliest person I have ever met. She genuily was happy to serve people and the food was amazing. The food was hot and fresh, the meat was juicy and tender and the roasties were importantly very crispy. If we are ever in Stafford again we will surely be there. I must also add that this visit was a Sunday so extra points for amazing service on a manic day 😀

Jojo Wildycat

8 months ago

The atmosphere is good the staff friendly and helpfull . The carvery selection is good also. Turkey gammon beef etc The pub is clean but gets busy weekends. Better to book a table in ADVANCE. Quieter during week. Always warm inside and smells like of food when you walk in. Nice gently music plays. Always get asked if everything is satisfactory? Personal touch is good. The meat assistant was very polite and stated to come back if any of the food is not up to standard.. Excellent experience.

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Heverlee 0623
Heverlee 0623