Heverlee 0623
Heverlee 0623

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Facilities

Beer garden
Pub reviews

Reviews

4.3/5

S

2 months ago

Pretty impressed with the food, although there wasn’t a huge amount of it. The taste was great. The room was very good and the whole place is impeccably clean and well maintained. The staff didn’t really impress with friendless, which is a bit of a common theme in the reviews.

mark brown

2 months ago

We were very poorly looked after during my parents 60th anniversary celebrations. Food was ok but not great. Ran out of vegetables which were replenished on request only after a long delay so the rest of the plate was cold. Some desert was left forgotten in the kitchen leaving guests dissapointed. Staff were nowhere to be seen. Water wasn't topped up on the 5 tables with many guests being elderly. Tea and coffee were left stewing on the side before even the main course had been cleared. When guests did take tea and coffee there was no milk to serve. Overall the event for 42 people was disappointing. The staff didn't seem to want to be there and paid us, and the detail, no attention.

David Bibby

2 months ago

Having worked as a loader and attended this great venue in the past with my client I decided to treat my girlfriend with a mid Xmas new year break. I took advantage of one of the great deals as it is a quiet period. On arrival to book in we waited 20 minutes to be attended to. No matter how much knocking on the staff door brought any attention. I was told we had the bridal suite. If I had paid full price on my wedding night for the room I would have been disappointed. The room looked unclean. The sofas were grubby and tired. The furniture did not match and looked like it was a conglomerate of several rooms with a tired paint job. To pick up on a previous review contacting the venue by phone to book an evening meal is impossible and is online only. 6.15pm was the latest time I could get into the restaurant so you'd think it was busy. The restaurant was empty most of the evening. However the staff that were were available were attentive. Clearly there has been a change in ownership and the family touch has been lost. To be fair, on the upside the food was excellent and £32 for a rib eye was good. The breakfast has taken a cost cutting hit in presentation and value however was tasty and adequate even with one poached egg and seating is in the bar now I hope the overall wow factor has not been lost and can be retained with a little attention to detail.

Nikki

4 months ago

Slow service even for the relax diner. The breakfast staff need to get a grip as when we were there the guests appeare before the staff even though the team had the time the guests were coming down to breakfast. But it was good when it finally arrived. Not the first time that's happened.

Lucy Oxford

6 months ago

Room: What a lovely place to stay, close to Hereford with just a 20 minute drive situated in a really quiet quaint village. I would loved to have given 4 stars however the room although clean could have done with a real deep clean, there were some cobwebs and the shower was going over in terms of spotlessly clean, bed was comfy enough however the room was hot so I used the fan provided which did generate quite some circulation in the small space. The carpet could do with some repair and the noisy floorboards were something else, which you can anticipate in an old building but maybe they could be looked at? Despite this I would stay again, the stay were really attentive and nothing would have been too much trouble.

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Heverlee 0623
Heverlee 0623