Heverlee 0623
Heverlee 0623

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Reviews

Teresa Paterson

2 months ago

Very very disappointing . I booked for six family members who met for a breakfast birthday . It was central to everyone. We booked for 9.15am. All I can say is that none of us had breakfast together . We knew it was self service , however everyone of us had to wait for food to be brought out. The vegetarian option is poor . I wanted the continental breakfast and that was dreadful . Every Time I went up nothing had been replenished . Seriously . None of us ate together . We spent time at the counters , waiting for bread , waiting for toaster , waiting for food to be replenished etc. When it was replenished it was not enough and we had to wait again . Two members of staff were pleasant and we're doing their best. However whoever was on the kitchen was not cooking enough . Please don't think we are huge eaters as we are not . But just to have a basic breakfast was all we asked.!! The breakfast was advertised as all you can eat !!!! We couldn't even get a simple breakfast. So disappointed as it was about us meeting for a Birthday. It was the time we needed and we did know it was a budget breakfast. However even a budget breakfast should allow for us all to sit together. The place was busy , however surely that means you need to cook more. Unfortunately we will not be returning .

Amber Kemp

2 months ago

Booked for a baby shower here (13th January) . The staff where super friendly and helpful. We used the conservatory at the back and they gave us plenty of time to be able to set up before hand. The buffet exceded my expectations and was so plentiful, and of good quality. It was very good value for money. Thankyou for helping make the day so special.

Danielle jackson

5 months ago

What a dive!!! On entry was told no normal menu only carvery which is not helpful in a big group. The place is FILTHY and run down with a depressing atmosphere. The staff are beyond lazy with only a couple of young members actually working. The rest just try to look busy not actually achieving anything. Our plates weren't cleared away and we had to chase pudding after 40mins. Food was poor standard. Terrible meal out and wasted money!

Iraj Hettiarachchige

6 months ago

I recently visited Goffs Park Brewers Fayre for breakfast, and unfortunately, it was a rather disappointing experience. The main door was shut without any notice or explanation, which was quite puzzling. When I inquired about it, I was told by Premium Inn staff that it's only open for guests staying at the inn. This lack of communication was frustrating, especially after traveling 30 minutes to get there for breakfast. It would have been helpful to know this policy in advance, as it would have saved us the time and effort. Overall, not a pleasant start to the day.

Jaye Cole

7 months ago

We were staying at the attached Premiere Inn for work and we purchased 2 “meal deals” because we thought it would be time saving. Ugh. Wish we hadn’t. We made a reservation for 7pm and arrived on time only to be told it was a 45-60 minute wait for food. The bartender talked us into waiting in the bar to have drinks for 30 minutes to get past the “rush”. Once we do that, it took 5 minutes at the hostess stand to get seated where we were promptly ignored for almost 15 minutes. Finally we had to get her attention to have our order taken and were told our food would be “right out”. 45 minutes later, we asked after our food and only then was it brought out. The food was nasty. The oil tasted old. The chips were cold. It was all a bit dire. All the while we were sitting in a mostly empty dining room which was absolutely littered with the filthy remnants of previous diners. No one checked after our food to see if we were happy so we tried to eat what we could because at this point it had been over an hour and a half since we arrived. Our meal deal came with a desert (which we ordered at the same time as our mains). We had to once again chase the waitress to ask for it and were told it would be right up. 15 minutes later we gave up and just left. We went to the front desk at Premiere Inn since they sold us the voucher. We were in a queue behind another couple who were also making a complaint about their meal. It was so slow it ate up our whole evening and was worse than one of those nasty microwave burgers. Honestly… like why even be open if you have so little pride in what you deliver to people?

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Heverlee 0623
Heverlee 0623