Popped in this pub today and although it's well dressed for Christmas and had a lovely look to the place, the service was terrible. One member of bar staff (a glass collector at best) with a pub full of people, didn't know his bar or customer priority at all, and when i asked for a beer mat his response was "Im not sure what that is". Shame, better service would have seen 5 stars.
Thank you for your reply to my earlier review, however I stand by my comments. On returning the Abbot I requested a Rocking Rudolf to be told there was *NO* ale available, that I should not have been served the one I received. No one was waiting for it to be changed. I was not offered to do so, everyone appeared to be drinking lager. I've only ever reviewed 2 other premises, they had 5 stars for great service. Yours prompted me to review yours with one star.
I recently visited this charming pub, and it was a delightful experience. The cozy atmosphere, complete with warm, dim lighting and rustic decor, immediately set the mood for a relaxing evening. The staff were friendly and attentive, ensuring that my friends and I had a great time. Estrella de Galicia, the Spanish beer they offer, was a standout. Its crisp and refreshing flavor was the perfect companion to the relaxed ambiance. The food was equally impressive, with a menu featuring both traditional pub fare and some unique twists. I couldn’t resist trying their loaded nachos and cod fish & chips, it was pleasantly surprised by the generous portions and flavorful toppings.
I had the 3 for £16.50 sharing platters and chose Karaage Sticky Chicken: this was absolutely delicious especially the sauce! The pan fried prawns & chorizo: prawns were lovely but not keen on the chorizo which was a bit soggy. And the fried haloumi: that was also delicious. I had the sharing dessert which sounded delicious but was very disappointed with it. The bar lady warned me they had no strawberries & would substitute with orange but upon arrival it was very unappealing to look at because all they had done was broken up a probably shop bought waffle, meringue and brownie, sliced up part of an orange thrown/mixed it altogether and poured on strawberry sauce. Not one raspberry in sight. Thankfully cream/icecream cost extra but that would just been like having mud pie for dessert! Would not recommend it/choose something else. Bar staff were friendly & always smiling. Nothing was too much.
Good service - funny guys behind the bar. Food was very good (especially the pie). Unfortunately, they don't have many UK beers on tap (or we haven't really asked about it😅 ) - anyway: a great experience!
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Newtown, Exeter, EX4
Established in 2010 by Devon brothers with a dream.
St James, Exeter, EX4
Newtown, Exeter, EX4
We're open from 10am till late all week so you can drop by any time. We have fantastic facilities and serve hot and cold food at great prices.