Beer gardenCar parkDisabled facilitiesFamily friendlyFoodOutside areaReal aleSmoking areaWiFi freeDartboardLive musicPool tableQuiz nightsBig screenFootballTerrestrial TVCask Marque
If i could give less then a would, being a local the experience on 3 times has been poor! I sent a polite email to the manager to explain my 2 visit on the 29/10/2023 to get no response. 'I hope this email finds you well. We visited the pub once or twice a month for food as a treat and was super impressed with the food and your staff, however my last 2 visits I was sadly disappointed. We visited on Wednesday 18th Oct for lunch, myself, my toddler, my mum, my brother and pregnant girlfriend. This was a family meal before she went into hospital on the 19th Oct. Sadly after biting into onion ring what looked to be like black hair through the batter, I reported this to your staff who informed the kitchen. She was very apologetic and gave my brothers gf the paperwork with her name and details to complete regarding the food. She returned and informed us the kitchen have said its the netting and it unharmful ( sadly my brother gf was worried due to have her baby the following day and still not knowing what could of potentially been in the food she had just eaten. The only apology offered was to remove the onion rings from the bill. We visited today and was seated at the bottom end near the kitchen, the language from the kitchen was awful. To be sat with my toddler and 2 daughters and mum. I'd just finished work and wanted to enjoy my meal instead of bad language in the background and other conversations disturbing us. The food may I add was delicious! Once the plates was cleared the same member of staff asked me 4times if I wanted my bill! We was sat letting our food settle down and having conversation i didnt need to be mithered if I wanted my bill. In the end I got my bill and left because I didn't want to be continuously asked.' I received no response. On sunday21st I called for a final chance i explained to the person on the phone my last 2 experiences and no responce from my email. They reassured me i would sit away from the kitchen and email would be printed, again iv had to chace this up. To receive a response from a manager ... ' Thank you for your feedback. In regards to your visit on Wednesday 18th October in which your brothers girlfriend found netting in her onion rings, the member of staff who dealt with your table apologised at the time removed the onion rings from the bill and offered free drinks, coffees or desserts which were all declined. As you can appreciate there was not much more she could do and mistakes do sometimes happen. If your brothers girlfriend was worried as she was due to give birth did she attend A&E or go to see any other medical practitioner? Also the member of staff who dealt with your table advised your brothers girlfriend didn’t really say anything so assuming if this was a problem she would have said something to the member of staff that was dealing with your table. Your visit on 29th October 2023, you are right you shouldn’t have heard the chef say a swear word but we can’t help other people having conversations in the pub which were disturbing you, if that was the case you could have asked to be moved to another table or somewhere a little more quieter in the pub. Once your plates were cleared the staff will ask you if you want anything further or ask you if you would like your bill, if you would have said to them that you were letting your food settle and you would let them know if you want the bill then they wouldn’t have kept asking you if you wanted anything further. Kind Regards, The Bluebell Management Team' Clearly they don't have any customer training or value. would not Recommend visiting
Food is really good been a couple of times recently for lunch. Both times food was really good.. quick service. The staff on both occasions are really friendly and helpful. Lovely atmosphere.. shame its not on my doorstep as I would go in more often. A Lovely pub.
First time I've been in in several years. The staff couldn't do enough for you and made sure we were well looked after. The food was quick and cooked to perfection. Highly recommend.
Very friendly barstaff. I just had a beer en route to eat elsewhere, but was offered a pre-taster of the Christmassy plum beer I went on to order. I'd definitely come back here. Next table's burgers looked lovely.
Used to be fantastic, quality of food, the portion sizes and the costs are all now very poor! Pie used to be an individual pie which was brilliant, now you get a portion that is 1/6 of a pie, terrible chips, crazy was like glue and for over £14 you would expect better. All staff used to be smart in uniform, today we were served by a girl in leggings, trainers and a hoodie! Terrible value for money!
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Opening Times
| Mon | 12:00 – 11:30 |
| Tue | 12:00 – 11:30 |
| Wed | 12:00 – 11:30 |
| Thur | 12:00 – 11:30 |
| Fri | 12:00 – 12:30 |
| Sat | 12:00 – 12:30 |
| Sun | 12:00 – 11:30 |
Sorry, we don't have any menus listed at the moment.
Eccles, Manchester , M30