Heverlee 0623
Heverlee 0623

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Facilities

AccommodationBeer gardenCar parkDogs allowedFamily friendlyFoodReal aleReal fireWiFi freeCask Marque

Pub reviews

Reviews

4.4/5

zac simmons

3 months ago

Visited with friends on a Friday night, booked a table in advance. Arrived on time and seated promptly, although we were seated by the door from the bar in a nearly empty extension to the original pub, so asKed to move to a another table, no drama and drinks order taken which arrived in good time. Ordered food no problems and starters arrived quickly and were very nice, that's the end of the good and it all started to wrong! 1, The burger was overcooked and cold 2, no service once the meals were put on the table 3, drinks spilt by waitress and did not return to clean it up, we had to do it 4, we gave feedback for the burger in a friendly manner and the waiter ignored our table for the rest of the night 5, had to go to the bar and get further drinks as the waiter ignored us sti 6, would have had a dessert if we were offered one 7, the waiter advised that he was too busy to look after our table 8, the table next to us also complained Due to some of their meals being delayed as they ran out of roast potatoes half way through their service 9, the waiter had no customer service Skills and certainly could not deal with people rather than ignore them It started so well and had so much potential to be a lovely meal for our group, the starters were fantastic and good size. Most main meals were tasty and good size portions. Sort the service out and you'll have a great venue with decent food!

J C

3 months ago

First time here at the dog friendly Carpenters Arms this Monday evening, the room was perfect. With fellow country sportsmen in the bar early evening made for a good time. The evening meal was delicious, as was the breakfast, quality. The people running this place both in the evening, and at breakfast were fantastic and a credit to this establishment.

Julie Kelley

5 months ago

We have been traveling through Europe for a month. This was our last stop before flying back to America on Saturday. What a lovely place, just what we needed. Breakfast is included with the room which is served in the conservatory. The grounds are beautiful. Our rooms are roomy and quite nice. There is even a pub on site that serves up great food and drinks! Staff are all very helpful and friendly. It's even a pet friendly establishment. Wonderful place to stay.

Deborah Jane

5 months ago

Lovely setting and great value food. I had the Sunday roast chicken £15. A large bowl of fresh veg was accompanied with this too and extra gravy on request. Loved it. 😍 2 of my friends had the trio roast dinners. All came with a huge Yorkshire pudding, perfectly cooked. When next in the area, I'll be back! X

Ian Collard

7 months ago

We have visited this pub for lunch on three occasions over as many years so not frequently. The food has always been good and the friendly staff have been a constant. The problem for us is that so has the menu. There are not many choices and all seem to be based on a burger & chips theme. Personally I think there needs to be more variety. Maybe a lasagne or curry with rice. For a Thursday and by no means busy lunchtime we also felt an hour wait for food excessive. One other thing: I just don’t get the idea of serving food on wooden “chopping boards” instead of plates. Are they really hygienic? Overall, a pleasant visit but the choices and service times could be improved.

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Heverlee 0623
Heverlee 0623