Heverlee 0623
Heverlee 0623

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4.3/5

Boredguy OnGoogle

3 months ago

They forgot the bacon (which was a listed ingredient) for my burger then found that the vegetarian burger is just battered potato with raw veg . And so we tried to send the sh#t food back but were ignored until we made prolonged eye contact and waved at one of the servers. Don't even bother with the over priced drinks.

Gavin Brown

5 months ago

After a long day shopping in the rain in Ayr we opted for ASK because it was close by, inexpensive, had good reviews and had an amazing Gluten free selection. Lovely, spotless, airy place, comfortable booth, friendly welcome and prompt drink service. Food took a while to come despite it being relatively quiet but this can often be a sign that the food will be freshly prepared and worth the wait. By the time the food arrived we were starving; it looked good, so we dug in. Unfortunately we had a few major and a couple of minor issues. The beef burger didn't arrive with the bacon as advertised. After one bite of the dry pattie, our son decided that It really did need the bacon to add some flavour and moisture. It took ages, several attempts & some hand waving to finally get someone's attention. The restaurant had gotten busier by this stage but a courtesy check a few minutes after the food is placed should be routine. Bacon was then offered and brought (not well rendered) on a side plate; offering to replace the now cool burger would have been better. GF Veggie burger was completely inedible and got sent back- more a potato cake in breadcrumb than a burger; a dry potato pattie containing almost raw veg, a pale crumb, very little seasoning, flavour and no condiment to add moisture to the GF roll. We didn't have time to wait for an alternative order at this point. Sweet potato fries were nice. Chicken Balmoral was ok but the chicken was dry and the GF haggis was unusual in flavour & texture- dry, almost crunchy and lacked that spicy depth of flavour you'd expect from haggis. Kids chicken tempura & chips was massive but the chicken was very dry, bland and the batter was pale and a bit doughy in places. The problems we raised, when we managed to attract the attention of staff, were remedied eventually, we weren't charged for the sketchy veggie burger & sincere apologies were offered by the lovely staff. We've had great dinners and experiences at the stage door cafe and the new place in Silverburn from the same group but the food and service just weren't up to scratch at ASK on this occasion and I'm not sure that we'd give it another try.

Jamie Gagnon

8 months ago

An accidental stop because my wife got the wrong day for the start of our holiday (we were a day early for the ferry 😂). Atmosphere was great. My daughter loved the music. Very clean place. The service was great! Now for the review on the food.... we had the trio of meat. It looked stunning on the plate and the taste was amazing. My youngest had the kids menu macaroni which she said was delicious. We got the Carrot cake for dessert which was extremely delicious. For an accidental stop I am. More than satisfied. We will be back!!!!

Jamie Mccrindle

2 years ago

Really nice place. Staff were excellent. For most part food was good. I had scallops, which were really disappointing and why I knocked a star off tbh. They were very small especially given its one if the dearer starters at 10pounds. The chicken tempura was good and chips were good. Sticky toffee pudding was OK. It was a huge bit but it was a little dry. I also tried the mac and cheese, it was excellent, I will def get it next time i visit. The toffee Eton mess was wonderful as I also tried that, again this will be something I get next time too. Drinks were all good and as I said staff were great. Thanks

Justin MacLeod

4 years ago

Service was really nice, Karly was really kind and friendly. Food was amazing! The monkfish was cooked perfectly and the trio of meats, oh mouth watering! And dont forget the Gin Board, 3 gins of your choice and 2 mixers for 10£!

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Heverlee 0623
Heverlee 0623